Order confirmation
Submitting the website checkout opens a pre-filled WhatsApp message. Your message is not sent until you press Send in WhatsApp. Cosmocutu should confirm product availability, the final order total, any shipping cost, expected dispatch timing and payment details in writing before accepting payment.
Shipping charges and delivery estimates
Shipping fees and delivery estimates can depend on the destination, shipment size and the carrier. The exact shipping charge and expected timeline should be confirmed directly for your order before payment. Do not rely on a delivery estimate unless Cosmocutu has confirmed it for your address.
Returns, exchanges and damaged items
Before paying, ask which returns or exchanges are accepted, the time window, the item condition requirements and the steps for reporting a damaged or incorrect item. Keep the order confirmation and packaging until the order is checked. Final terms should be provided by Cosmocutu and comply with applicable Indian consumer-protection requirements.
Address accuracy
Check your name, mobile number, complete address, city, state and PIN code before sending your order enquiry. If you spot an error, message Cosmocutu as soon as possible. Changes after dispatch may not be possible.
Contact
For order and shipping questions, message Cosmocutu on WhatsApp at +91 95716 89356.